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Privacy Policy

Last updated: October 2026

Who we are

VANTA Creative ("VANTA", "we") provides video content, website design and equipment hire services in Birmingham and the West Midlands. We are the data controller for personal information collected through this website (vantacreative.co.uk). Contact: vanta.promotion@gmail.com.

What we collect and why

  • Enquiry, booking and audit forms: name, business name, email address and/or phone number, and any details you include in your message. We use these to respond to you and arrange calls or services (legal basis: steps prior to entering a contract / legitimate interests).
  • Equipment hire: for first-time hires we also require photo ID and proof of address to protect our equipment (legitimate interests).
  • Account data: if you create an account, your login email and order/enquiry history.

We do not sell personal data, and we do not use it for third-party advertising.

Where it's stored

Enquiry and booking forms are sent to our inbox (Google) by email, delivered via Resend. If you create an account, your account data is stored in Google Firebase. The site is hosted by Vercel, whose servers briefly log request data such as IP addresses for security. Each provider processes data under its own GDPR-compliant terms, and transfers outside the UK/EEA are covered by standard contractual clauses.

How long we keep it

Enquiries: up to 24 months after our last contact. Client records: for the duration of our engagement plus the period required for tax and accounting (6 years). ID checks for hires: deleted after the hire concludes without issue.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data; object to or restrict processing; and request portability. Email vanta.promotion@gmail.com and we'll respond within one month. You can also complain to the ICO (ico.org.uk).

Cookies and analytics

Strictly necessary storage is always on, because the site needs it to work: remembering your enquiry basket, whether you have already sent a form (so it isn't sent twice), and your cookie choice. None of it is used to track you.

Analytics cookies are off unless you accept them in the cookie banner. If you do, we use Google Analytics 4 (Google Ireland Ltd) to count visits and see which pages people use, so we can improve the site. It sets cookies named _ga and _ga_*, kept for up to 2 years. IP addresses are not stored by Google Analytics 4. We don't use advertising cookies or sell your data.

You can change your mind at any time using (also in the footer). Choosing Reject removes analytics cookies we set earlier.